Find out more on cookies and how you can control them below.


‘Cookies’ are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. For example, you may not have to enter a user name, address etc. on subsequent visits made from the same computer.


Whenever a person visits our website we collect basic information about their behaviour on our site.  This includes things like what pages have been visited and how they found our website.  The information we gather for these purposes does not identify anyone and we make no attempt to find out who has been to our site. We use this information to gain a better understanding of our website and their needs of users so we can improve their online experience.


When using our website you may be presented with cookies from third party sites such as MailChimp, Twitter, Facebook or YouTube.  We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these.


We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by us or indeed any other website, you can do this through your browser settings. These settings can be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details. Cookie settings in Internet Explorer  Cookie settings in Firefox  Cookie settings in Chrome  Cookie settings in Safari Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of many websites.


The primary objective of our Counter Fraud strategy is to ensure the prevention of fraud and corrupt acts and to ensure that any instances of these are investigated and dealt with effectively. As part of this strategy we conduct a programme of pro-active counter fraud reviews into transactions and records held across different business areas.  They are designed specifically to identify unusual, erroneous or potentially fraudulent transactions. We may also use information including personal information to prevent and detect fraud in any of our systems and may supply information to credit reference agencies or other external bodies for such purposes. Information held or received may also be used to verify information given for application purposes. We do not require the consent of individuals under the Data Protection Act 1998 to use personal information in this way.


We automatically collect information regarding the IP of visitors to our site.  This enables us to monitor and analyse how visitors use the web site and improve the services and information that we provide.  This information is never passed on to third parties. The Privacy Policies and Statements of external organisations linked to this website will vary and we recommend that you understand how other organisations will use and maintain your data.